Q1: Are the products distributed by Yanjie Technology Co., Ltd. genuine?
Dear customer, hello! Yanjie Technology Co., Ltd. is a leading electronic industry service platform in China, maintaining close cooperation with world renowned suppliers for a long time. It enjoys a good reputation in the field of international suppliers and strives to establish strong supply channels and comprehensive product solutions for domestic customers. Our grand inventory data comes from nearly 2000 original manufacturers worldwide, with effective data exceeding 20 million. Can provide domestic customers with
Data conversion chips/RF wireless, interface chips/clocks and timers, microcontrollers/logic devices, diodes/transistors, board level circuit protection/power management, connectors/switches, optoelectronic devices/display modules, filters/crystals/oscillators, memory/sensors and other products, as well as various development tools, can meet all your procurement needs from research and development to mass production! The suppliers selected by Yanjie Technology Co., Ltd. have undergone strict screening, with transparent vertical procurement channels and guaranteed quality. Thank you for your attention to the mall. Wishing you a pleasant shopping experience!

Q2: Quality issue, what is the typical return and exchange time?
Dear customer, hello! If the product you purchased from Yanjie Technology Co., Ltd. has quality issues that cannot be debugged, you can mail the relevant goods to Yanjie Technology Co., Ltd. after the quality issues are confirmed by the corresponding supplier. The relevant refund and exchange matters will be completed within one to two weeks after receiving your return or exchange of goods. (Note: During the exchange process, it is necessary to estimate the arrival time based on the actual inventory of the supplier.) Thank you for your attention to Yanjie and wish you a pleasant shopping experience!

Q3: How long can a refund be arranged when a refund occurs?
Dear customer, hello! Yanjie Technology Co., Ltd. always adheres to the service philosophy of "quality first, customer first". If any after-sales issues are directly identified by Yanjie's after-sales personnel, we will immediately provide you with a refund service. If the after-sales personnel fail to identify the problem, they shall arrange the corresponding department to check the payment and refund after the supplier approves the problem of the goods and agrees to return the goods. We will complete this work within one to two weeks after receiving a response from the supplier. After the refund is completed, Yanjie staff will also confirm the payment with you in a timely manner. Thank you for your attention to the mall. Wishing you a pleasant shopping experience!

Q4: Who will bear the postage for returns and exchanges?
Dear customer, hello! Any quality issues identified by the supplier and Yanjie Technology Co., Ltd. shall be borne by Yanjie Technology Co., Ltd. during the return and exchange period. Thank you for your attention to this mall. Wishing you a pleasant shopping experience!

Q5: How to solve the invoice issue for returned or exchanged goods?
Dear customer, hello! There are two main situations regarding invoice issues related to returns:
1、 If the problematic goods have separate invoices, please send them back to the corresponding receiving location along with the invoices issued (please consult your service advisor for specific addresses);
2、 If the problematic goods are issued on the same invoice as other goods, please also send the invoice back together with the goods. We will promptly verify the corresponding quantity and payment after receiving the goods and the invoice, and then issue a new invoice for you that does not include the problematic goods, and mail it to you as soon as possible. Thank you for your attention to Yanjie. Wishing you a pleasant shopping experience!